Hire IT Support Specialists
IT support specialists keep your team running. Our LATAM IT hires handle helpdesk, device management and access requests during your business hours.
- Works your time zone
- 8-stage vetting
Typical annual cost
U.S. hire
$90,000
Salary + benefits & payroll taxes
Lateam LATAM hire
$20,000
Typical pay for our placements
Save around 78%
U.S.: BLS median wage for this occupation (May 2025) plus benefits and payroll taxes. LATAM: median pay across Lateam placements in this or a closely related role. Not a salary guarantee.
Teams hiring with Lateam
What a it support specialist does
Hire remote it support specialists from Latin America.
- Resolve helpdesk tickets and access requests
- Manage device provisioning and MDM
- Administer SaaS accounts and permissions
- Support onboarding and offboarding
- Maintain documentation and runbooks
- Escalate infrastructure issues
Core skills we test for
- Helpdesk support
- SaaS administration
- Device & MDM management
- Identity & access
- Documentation
- Written English
Tools they work in
Hiring it support specialists, answered
How quickly can I hire a it support specialist?
We typically present a shortlist of fully vetted candidates within 7–10 business days, and most clients make a hire within three weeks of kickoff.
How much does a remote it support specialist from Latin America cost?
Most of our it support specialists are paid around $20,000 a year, versus roughly $90,000 for a comparable U.S. hire once benefits and payroll taxes are included. That's about 78% less, with no drop in quality.
Will they work in my time zone?
Yes. Every professional we place works your business hours — LATAM overlaps with all U.S. time zones, so there are no overnight handoffs.
How do you vet it support specialists?
Eight stages: English proficiency, a real role-specific skills assessment, structured interviews, behavioral assessment, reference checks, background check, internet speed test, and a workspace walkthrough. Roughly 2–3% of applicants pass.
Ready to meet your it support specialist?
Book a free 20-minute intro call. We’ll scope the role and send a vetted shortlist within 7–10 days.